Best Software Training Institute in Coimbatore
Microsoft Dynamics CRM Training in Coimbatore

Microsoft Dynamics CRM Training in Coimbatore

Microsoft Dynamics CRM training in Coimbatore provided by best training institute in Coimbatore with 100% real-time,practical and placement.Training in Coimbatore provides training with real-time working professional which will help students and trainees to get trained in practical real-time scenarios along with theory.This training will definitely help you to complete certification and clearing interviews.Our Microsoft Dynamics CRM training focuses on giving students basic to advanced level.Our team of trainers are Technical Architects and Project Leads working in MNC's and will help in real time projects.Training in Coimbatore provides Microsoft Dynamics CRM Training in flexible timings.We also provide fast track,online and corporate training.Microsoft Dynamics CRM Syllabus covered by training in Coimbatore is full of practical examples which will help students and trainees to land up in jobs.We cover Benefits of Closed Loop Marketing,Creating and Using Marketing Lists,Creating a Marketing Campaign,Campaigns, Campaign Activities and Marketing Lists,Sales Literature, Products and Price Lists etc with live examples

In last three months we have trained over 100+ students with excellent placement records.Our training center is equipped with perfect environment with all required facilites and course fee is less compared to other training institutes.Our Microsoft Dynamics CRM training will be scheuled on Regular Weekdays and Weekends based on students requirements.We provide Microsoft Dynamics CRM course material and FAQ's which will help students to clear interview and understand subject better.

Microsoft Dynamics CRM Training Syllabus in Coimbatore

Introduction

  • Benefits of Closed Loop Marketing
  • Creating and Using Marketing Lists
  • Marketing Campaigns and Quick Campaigns
  • Quick Campaigns
  • Introduction to Marketing Campaigns
  • Creating a Marketing Campaign
  • Creating and Using Campaign Templates
  • Importing Leads

Implementing and Managing Marketing Campaigns

  • Campaigns, Campaign Activities and Marketing Lists
  • Creating and Using Email Templates
  • Sales Literature, Products and Price Lists
  • Distributing Campaign Activities
  • Capturing and Viewing Campaign Responses
  • Working with Campaign Responses

Analysis, Reporting and Goals

  • Analyzing Marketing Information with Lists, Views and Charts
  • Working with Reports
  • Creating and Managing Marketing Goals
  • Creating Charts
  • Customizing and Working with Dashboards

Sales Management in Microsoft Dynamics

  • Introduction
  • Overview of the Sales Process in Microsoft Dynamics CRM
  • Core Records in the Sales Process
  • Tracking Competitors and Managing Sales Literature
  • Working with Leads
  • Working with Opportunities
  • Sales Processes, Workflows and Dialogs

Working with the Product Catalog

  • The Product Catalog and the Sales Process
  • Unit Groups
  • Adding and Maintaining Products
  • Creating, Maintaining and Using Price Lists

Sales Order Processing

  • The Microsoft Dynamics CRM Sales Order Process
  • Opportunities, Quotes, and the Sales Process
  • Working with Orders
  • Working with Invoices

Analysis, Reporting and Goals

  • Analyzing Sales Information with Lists, Views and Charts
  • Working with Reports
  • Exporting Sales Information to Microsoft Office Excel
  • Creating and Managing Sales Goals
  • Creating Charts
  • Dashboards

Service Management in Microsoft Dynamics

  • Introduction
  • Getting Started with Service Management
  • Cases and the Service Management Process
  • Queues and Contracts in Service Management
  • Working with Cases in the Case Grid

Working with Cases and Contracts

  • Creating Case Records
  • Working with Cases
  • Contracts and Contract Templates
  • Creating and Working with Contracts
  • Using Contracts with Cases

Using the Knowledge Base

  • Article Templates
  • Creating, Approving and Publishing Articles
  • Using and Searching the Knowledge Base
  • Cases and Knowledge Base Articles

Working with Teams and Queues

  • Introduction to Teams
  • Introduction to Queues
  • Creating and Managing Queues
  • Working with Queues and Queue Items
  • Using Workflows with Queues

Analysis, Reporting and Goals

  • Service Management Reports
  • Service Management Charts and Dashboards
  • Goal Management for Service

Service Scheduling in Microsoft Dynamics

Introduction

  • Service Scheduling Overview
  • Service Scheduling Scenarios
  • Service Scheduling Process
  • Working with Service Activities and the Service Calendar
  • Closing, Canceling, or Rescheduling a Service Activity
  • Using Charts and Reports to Analyze Service Activities

Advanced Topics

  • Understanding the Service Activity Scheduling Engine
  • Resources, Services and Selection Rules
  • Incorporating Customer Preferences
  • Resource and Service Capacity Requirements
  • Understanding Sites and Same-Site Requirements

Microsoft Dynamics Customization and Configuration

  • Business Units and Security Roles
  • Business Units
  • Managing Business Units
  • Security Features

Configuring Users and Teams

  • User Management Overview
  • Adding and Maintaining User Accounts
  • Team Configuration

Customizing Microsoft Dynamics CRM Overview

  • Customization Methodology
  • Who can Customize Microsoft Dynamics CRM?
  • Types of Customizations
  • Types of Customizations - Solutions

Customizing Fields

  • Customization Concepts
  • Field Data Types
  • Field Properties
  • Creating Fields
  • Creating Option Sets

Customizing Entities

  • Entity Concepts
  • Modifying Custom Entities

Customizing Relationships and Mappings

  • Types of Entity Relationships
  • Creating Entity Relationships
  • Entity Mapping

Customizing Forms, Views and Charts

  • Basic UI Customization Capabilities
  • View Customization Overview
  • Charts
  • Form Customization Overview
  • Other Form Objects
  • Creating New Forms

Configuring Field Security

  • Field Security Scope
  • Field Security and Other Security Methods

Configuring Auditing

  • Enabling Auditing
  • Viewing Audit Data
  • Managing Audit Partitions

Configuring Solutions

  • Solutions Review
  • Exporting and Importing Unmanaged Solutions
  • Exporting and Importing Managed Solutions

Microsoft Dynamics CRM trainer Profile & Placement

Our Microsoft Dynamics CRM Trainers

  • More than 10 Years of experience in Microsoft Dynamics CRM Technologies
  • Has worked on multiple realtime Microsoft Dynamics CRM projects
  • Working in a top MNC company in Coimbatore
  • Trained 2000+ Students so far.
  • Strong Theoretical & Practical Knowledge
  • certified Professionals

Microsoft Dynamics CRM Placement Training in Coimbatore

  • More than 2000+ students Trained
  • 95% percent Placement Record
  • 1000+ Interviews Organized

Microsoft Dynamics CRM training Locations in Coimbatore

Our Training centers

  • 100 Feet Road
  • Avinashi Road
  • Gandhipuram
  • Koundampalayam
  • Kovipudur
  • Peelamedu
  • Ram Nagar
  • Ramanathapuram
  • RS Puram
  • Sai baba Colony
  • Saravanampatti
  • Shivandhapuram
  • Singanallur
  • sulur
  • Tatabad
  • Thudiyalur
  • Town Hall
  • Upplilipalayam
  • Vadavalli

Microsoft Dynamics CRM training batch size in Coimbatore

Regular Batch ( Morning, Day time & Evening)

  • Seats Available : 8 (maximum)

Weekend Training Batch( Saturday, Sunday & Holidays)

  • Seats Available : 8 (maximum)

Fast Track batch

  • Seats Available : 5 (maximum)

Contact us

Training in Coimbatore.
Gandhipuram Coimbatore
P : +(91) 996 274 3743
M : +(91) 996 273 4734
E : trainingincoimbatore[at]gmail.com
W : http://www.trainingincoimbatore.in

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